Concierge of the Month: The Daddy O Hotel

We speak to the Concierge of the Month at the Daddy O Hotel on the best things this Bay Harbor spot offers.

Modern and chic, The Daddy O Hotel sits comfortably within the beautiful and shopper-friendly Bay Harbor Islands. This award-winning boutique hotel offers all the necessities a guest could want while pleasing those who wish to venture off the premises, residing within a few miles of the Bal Harbour Shops and Haulover Beaches. WhereTraveler sat down with the hotel’s lead concierge, Courtney Moore, to get to know the area and The Daddy O a little better.

Courtney Moore of Daddy O
Daddy O's Concierge of the Month, Courtney Moore, at the hotel. (Courtesy Courtney Moore)

What is your hotel background? How long have you been in the industry?

I have over 20 years customer-service experience. I started working in the hospitality industry when The Daddy O Hotel opened in 2010. I started out on the front desk and now I am the lead concierge/assistant general manager of The Daddy O.

What is your favorite attraction in Bal Harbour or Surfside?

Besides the sun-filled white sand beaches, my favorite attraction is the Bal Harbour Shops. The mall is the most upscale shopping center in North America and it is a wondrous experience just to walk through and window shop.

What are some recommendations to visitors for dining options?

I recommend dining at The Palm Restaurant that is located right next door to The Daddy O Hotel. The Palm is an upscale steak and lobster restaurant that has been in the same location for over 36 years, and over 34 years with the same cook.

What’s your favorite thing about your hotel?

My favorite characteristic of The Daddy O is my co-workers and the quality of service that all the team members provide to our guests. The general manager, front desk, bellman and housekeeping person are all service-oriented and we work great as a team.

What are some of your favorite rainy-day-activities recommendations?

On a rainy day my first recommendation is to relax on the amazing plush pillow-top bed The Daddy O provides while reading Where® Magazine. Secondly, I recommend shopping at one of the outlet malls such as Sawgrass Mills mall or the Dolphin Mall

Daddy O Hotel, 9660 E Bay Harbor Drive, Bay Harbor Islands. 305.868.4141