Transportation, Emergency Numbers & Other Useful Information While in Berlin

We've got you covered with our list of the most important Berlin information.

Getting around Berlin is easy when you've got the basics down. Here is some of the more important information you should keep on hand.

Emergency Numbers

Police: Call 110 free from any phone.

Ambulance or fire: Call 112 free from any phone.

Medical Services: 030.310031.

24h Pharmacy: Hauptbahnhof Apotheke.

T: 030.20614190. S Hauptbahnhof.

Tourist Passes

Museum Berlin Pass: Allows three days of unlimited access to major museums. www.visitberlin.de

Berlin Welcome Card: Public transport for three days and discounted entry to a long list of attractions. www.visitberlin.de

City Tour Card: As above, but conditions vary, so best to check which is most suitable for you. www.citytourcard.com

Getting Around

Public Transport

Buy tickets from machines in the station, and be sure to validate them in the posts next to the ticket machines. Single tickets cost €2.70; or save by paying €9 for four single-trip tickets, which you can validate as you need. If traveling fewer than three train stations or six bus or tram stops, buy a short-trip ticket for €1.60. Day tickets cost €6.90 for unlimited travel until 3 am the following day, or if you are traveling with others, a small group ticket will get up to five people unlimited travel for €16.90. For those staying longer, a pass valid for seven consecutive calendar days may be a better value at €29.50. www.bvg.de

Fares: Buy tickets from machines in the station, and be sure to validate them in the posts next to the ticket machines. Single tickets cost €2.70; or save by paying €9 for four single-trip tickets, which you can validate as you need. If traveling fewer than three train stations or six bus or tram stops, buy a short-trip ticket for €1.60. Day tickets cost €6.90 for unlimited travel until 3am the following day, or if you are traveling with others, a small group ticket will get up to five people unlimited travel for €16.90. For those staying longer, a pass valid for seven consecutive calendar days might be a better value at €29.50.

U-Bahn: The underground system is extensive. Most lines run every five minutes (less frequently outside working hours), 4 am–12:30 am (replaced by night buses outside of these times). The entire U-Bahn and S-Bahn network runs all night on weekends.

S-Bahn: The above-ground system is faster than the U-Bahn but less frequent. Trains run every 10–20 mins. Timing and ticket rules apply as above.

Public Ferries: With a regular BVG ticket, you can hop on one of the six public ferry lines. Most beautiful is the trip from Wannsee to lakeside Kladow village; ferries leave every hour and take about 20 minutes.

Rail Travel: Deutsche Bahn is the national railway company that manages the Regional Bahn (RB) and Regional Express (RE) trains, which operate around greater Berlin and Potsdam. The Intercity (IC) and European City (EC) trains travel further afield and internationally. www.bahn.de. Toll number: 0180.6996633.

Bike Renta
Deutsche Bahn Call-a-Bike service: www.callabike.de
Berlin and Bike: www.berlinandbike.de. T: 0163.5120124.

Car Rentals
Avis: www.avis.com. Toll number: 0180.6217702
Europcar: www.europcar.com. T: 040.52018765
Hertz: www.hertz.com. Toll number: 0180.6003690

Taxis
Würfelfunk:
T: 030.210101.

Money Services

Banks and Foreign Exchange
Exchange AG: Friedrichstr. 172. T: 030.20649296.
Deutsche Bank: Kurfürstendamm 111. T: 030.8904370.

Lost Cards and Cheques
American Express: T: 069.97972000
Diners Club: T: 07531.3633111
MasterCard: T: 0800.8191040
Visa: T: 0800.8118440

Tax-Free Shopping

German law entitles all non-European Union residents to a VAT tax refund. Look for stores displaying the Premier Tax Free shopping sign and ask for a "tax-free form" when shopping. Upon departure from the EU, purchased goods and the completed form must be shown to a customs agent, from which a customs stamp must be obtained no more than three months after the date of purchase. Goods must be unused. Present the stamped form at the refund counter in the airport, or send it to Premier Tax Free as soon as you reach your destination. www.premiertaxfree.com.

Solveig Steinhardt
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